To view our regular course outlines please choose from the list below. If you require a course that is not listed please contact us. Click here for specially designed courses for the NHS.

All courses can be customised to meet your needs. Courses can be delivered exclusively for you onsite at your premises or offsite at selected venues.


Management and Leadership

Business Coaching
Change Management
Communication for Project Managers
Conflict Resolution
Emotional Intelligence
Inspiring Others
Interviewing Skills for Managers
Leadership Skills
Management Skills for New Managers
Management Development
Managing Volunteers
Project Management
Succession Planning and Talent Management
Team Building Workshop
Team Development and Management
Understanding People to Improve Your Business

Personal Effectiveness
Assertive Communication at Work
Body Language Skills
Chairing Meetings
Communication Skills
Customer Service
Influencing Skills
Meetings - Making them Work
Minute Taking
Negotiating Skills
Personal Effectiveness
Presentation Skills
The Art of Presenting Well
Rapid Reading
Report Writing
Speedwriting
Time Management
Telephone Skills


HR and Training

Appraisal/Performance Management
Coaching and Mentoring
Competency Based Interviewing
Disability Awareness
Disability, Equality and Assistive Technology
Diversity Awareness
Facilitation Skills
Health and Safety
Interviewing Skills
Managing Attendance
Preparing for Redundancy
Train the Trainer
Recruitment and Selection Skills

Admin and Support
Communication Skills for Receptionists
Keyboard Essentials
Keyboard Speed and Accuracy Development
Minute Taking
Personal Effectiveness
Secretarial Development
Teeline Shorthand Essentials
Teeline Shorthand Speed Development
Telephone Skills
Time Management




 

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