Learning outcomes
By the end of this course delegates will:
• Understand the role of the Chair at meetings
• Know how to plan and prepare for a meeting
• Be able to structure meetings to make most efficient use of time and resources
• Be able to facilitate discussion and ensure all participants are able to contribute
• Be aware of a variety of styles used when writing minutes and be able to select the most appropriate

Who should attend
This course is designed for either those who are new to chairing meetings or who want to brush up their skills.

Course contents

Why meet?
Establishing your purpose

Planning and preparation
Getting the agenda right
Including the right people
Practical paperwork
Keeping to time

Managing meetings
The role of the Chair
Facilitation skills
Group dynamics

Minutes
Working with the minute-taker

Taking Action
Summarising the meeting
Ensuring action points are followed-up

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