Learning outcomes
By the end of the course delegates will be able to:

• Explain the main elements of the Disability Discrimination Act 1995/99
• Describe some of the ways in which discrimination against people with disabilities occurs
• Explain the definition of disability
• Recognise some of the issues faced by people with disabilities in relation to access
• Review their own perceptions and attitudes towards people with disabilities
• Identify ways of making reasonable adjustments to the services that they provide

Who should attend
This course is run as an experiential workshop and is suitable for anyone who wants to increase
his or her awareness of disability. It would be tailored to meet the specific needs of an organisation.

Course contents

Disability Discrimination Act 1995/99
Definition of Disability
Main points of the Act
Reasonable adjustments

Experiential Exercises
What does it feel like to have a disability?
Access barriers in your organisation
Identifying solutions

Best Practice
Using appropriate terminology
Identifying best practice solutions

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