Alpha Training - Equality and Diversity


	Equality and Diversity - KSF Level 1 & 2

	Course length 1 day Course overview This is a very accessible course, which provides insight into the complex balance between Equal Opportunities and the principles of Diversity. Staff are provided with an overview of the some of the current legislation regulating equal opportunities, discrimination and diversity in the workplace in a practical and easily understandable way Who should attend Recommended for staff who need to evidence Equality and Diversity at KSF Level 1 or 2. Due to the high level if interaction and group work, the optimum number of participants is 15. Learning outcomes By the end of the session participants will: • Have a better understanding of the similarities and differences between equal opportunity and diversity • Be familiar with some of the current legislation governing Equality and Diversity • Understand the impact of equality and diversity issues on behaviour and service delivery • Be able to identify and challenge unacceptable behaviour in a professional manner Training style The workshop will be highly interactive, encouraging participation and making use of exercises, discussions and group work. Practical and relevant examples will be used as a springboard to help apply knowledge and understanding to real-life scenarios. A healthy balance of trainer input and a variety of practical activities ensure adult learning principles are met. Course materials Handouts and worksheets are provided to each participant to support topics covered on the workshop. Certificates of attendance will be presented to each participant after training has been completed Course contents Welcome Aims and objectives, course outline Similarities and differences of equal opportunities and diversity Exploring and clarifying the concepts Legal overview Update on key current legislation governing this area Terminology exercise Clarifying and discussing key terminology relating to prejudice and discrimination The Iceberg theory A practical look at the impact of equality and diversity issues on service delivery and managing expectations Transactional analysis Understanding and interpreting behaviour and communication styles Giving constructive feedback Case studies to identify and discuss best practice and giving constructive feedback when behaviour undermines respect and dignity in the workplace Review, course evaluations and close Home © Alpha Training \| Telephone 020 8658 6994 \| Email admin@alphatraining.com