Course length
1 day

Course overview
This is a very accessible course, which looks more deeply into the main concepts of Equal Opportunities and Diversity and the related challenges faced by managers.

Who should attend
Recommended for staff who need to evidence Equality and Diversity at KSF Level 3 or 4.
Due to the high level if interaction and group work, the optimum number of participants is 15.

Learning outcomes
By the end of the session participants will:
• Have a good understanding of the similarities and differences between equal opportunity and diversity
• Have an overview of the current legislation governing equality and diversity
• Understand how equality impacts on all our strategic disciplines
• Have an overview of the tools necessary for an equality impact assessment

Training style
The workshop will be highly interactive, encouraging participation and making use of exercises, discussions and group work. Practical and relevant examples will be used as a springboard to help apply knowledge and understanding to real-life scenarios. A healthy balance of trainer input and a variety of practical activities ensure adult learning principles are met.

Course materials
Handouts and worksheets are provided to each participant to support topics covered on the workshop. Certificates of attendance will be presented to each participant after training has been completed

Course contents

Introduction
Course and personal aims and objectives

Responsibilities as line managers: equal opportunities and diversity
Exploring and clarifying the concepts
Role modelling and mentoring

Using the concepts of equality and diversity to achieve personal and professional success in the organisation
A strategic examination of key criteria required for senior managers

The web of prejudice and organisational culture
Clarifying and discussing key areas relating to prejudice and discrimination

The Iceberg theory
A practical look at the impact of equality and diversity issues on service delivery and managing expectations

Transactional analysis
Understanding and interpreting behaviour and communication styles

Legal overview
Update on key current legislation governing this area

Equality impact assessments
An overview of an Impact Assessment
Your role in the impact assessment process

Review, course evaluations and close

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