Objectives
A new one-day development programme which gives you insights into the recruitment consultancy industry this course will save you time, money and improve recruitment results. Designed and delivered by an ex consultant from the world's largest specialist recruitment consultancy, the course examines every aspect of the industry's operations and motives, giving you an invaluable knowledge base for dealing with recruitment consultants.

This course will help you to:

• Limit your company's exposure to potentially high expenditure
• Negotiate better 'preferred supplier' agreements
• Create more productive relationships with consultancies
• Build robust frameworks from which to select consultancies

Who's it for?
This course is relevant for HR and Line Managers who have responsibility for managing recruitment consultancy relationships. If your company regularly replaces staff in high turnover roles, it is likely that they will need to use recruitment consultancies. Understanding the 'inside track' will be an invaluable tool to getting better results from them.

Contents
Understanding the different types of consultancy
Types of recruitment consultancy
The services they offer
When and why would you use them?
Recruitment technology, resources and capability
The database - how is it used and how should it be used?
Briefing candidates - identifying good and bad practice
Business development - how they develop their business and how this impacts you
Online and office networks - how they are used
The motivations of consultancies and individual consultants
What makes a Recruitment Consultant 'tick'?
How are they managed and how does this affect their performance?
How are they remunerated and how does this affect their performance?
What are their revenue models and business needs?
Sorting the good from the bad
Stage 1 - over the phone
Stage 2 - the client meeting
Stage 3 - preferred supplier status
Negotiation and development
Fees, negotiating and hidden costs - removing surprises and gaining advantage
'Bad practice' and how to avoid it - stop problems before they happen
How do you gain and develop commitment and mutual benefit?
The New Laws
What are they?
Who do they affect?
What do They Mean?

Related Courses
Recruitment & Selection Skills for Beginners
Interviewing Techniques for Managers
Improving the success rate of Recruitment Campaigns

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