Learning outcomes

By the end of this course delegates will be able to:

• Define what influencing means and the principles involved in applying influencing skills at work.

• Analyse your present level of influence at work and describe the factors which assist or hinder your ability to influence other people effectively

• Recognise the various sources of power you and others possess and how these can be developed.

• Recognise the basic behavioural style humans' display and how to move towards a more assertive influencing style.

• Apply the basic techniques and strategies required for principled influencing in a range of work situations.

Who should attend

This course is designed for anyone who needs to influence others at work.

Course contents

What is influencing?
Where do we need to influence?
Factors which help and hinder us

How to influence
The process of influencing
Influencing styles
How to adapt our style to become more effective

Power and influence
Do we need power to influence?
The types of power we have and how we can maximise it

Assertive influence
The way we and others behave.
How we can change our behaviour to increase our ability to influence

Action planning
Developing an influencing plan

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