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Course length
2 days
Course overview
This course is aimed at both new and existing managers who want to develop
their skills. The programme focuses on how to put learning into practice
and will provide participants with a range of strategies and techniques
which can be used on a day-to-day basis.
Who should attend
This course is designed for new and existing managers. Participants will
be asked to complete a learning contract with their line manager prior
to attending the course. We recommend maximum 12 delegates.
Learning outcomes
At the end of this course you will:
• Have a clear understanding of your role as a manager and be able
to list your key management responsibilities
• Be aware of the legislation and Trust policies and procedures you
are required to adhere to.
• Know how to plan and delegate tasks appropriately
• Recognise the way in which teams develop and devise an action plan
to enhance the performance of your own team
• Understand a range of motivational theories and how you could apply
these at work.
• Be aware of the principles of effective communication and how you
might use these in a variety of situations
• Be familiar with strategies to help you when managing people problems
and difficult situations.
• Be able to agree motivating and SMART objectives which will help
your team to achieve their potential, as well as goals set out in the
Trusts Business Plan
• Have reviewed your methods of personal organisation and be aware
of some simple techniques to help you manage your time.
• Devise a personal action plan to develop your management skills
over the next 12 months.
Training style
The workshop will be highly interactive, encouraging participation and
making use of exercises, discussions and group work. There will be the
opportunity for skills practice and review in each section. Practical
and relevant examples will be used as a springboard to help apply knowledge
and understanding to real-life scenarios. A healthy balance of trainer
input and a variety of practical activities ensure adult learning principles
are met.
Course materials
Handouts and worksheets are provided to each participant to support topics
covered on the workshop. Certificates of attendance will be presented
to each participant after training has been completed.
Course contents
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