Learning outcomes
By the end of this course delegates will:

• Be aware of the purpose of meetings
• Know how to plan and prepare for a meeting
• Understand the role of the Chair
• Be able to put their point across in meetings
• Be able to structure meetings to make most efficient use of time and resources
• Be able to facilitate discussion and ensure all participants are able to contribute
• Be aware of a variety of styles used when writing minutes and be able to select the most appropriate

Who should attend
This course is designed for anyone who is required to attend and contribute to meetings as part of their job

Course contents

Why meet?
Establishing your purpose

Planning and Preparation
Getting the agenda right
Including the right people
Practical paperwork
Keeping to time
Preparing yourself

Managing Meetings
The role of the Chair
Facilitation skills
Group dynamics
Getting your point across

Minutes
Purpose of minutes
Types of minutes

Taking Action
Summarising the meeting
Ensuring action points are followed-up

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