Learning outcomes
At the end of the course participants will be able to:
• Prepare effectively for meetings at which they are to take minutes
• Avoid common obstacles to effective listening and develop effective listening skills
• Choose and use a suitable method of note-taking
• Produce an accurate set of minutes

Course contents

Welcome and introductions
Meetings- Why have them?
Structure and paperwork

Role of the minute-taker
Developing skills

Preparing for meetings
Types of minutes
Taking minutes - practical exercise

Writing and editing minutes
Individual work and feedback

Summary of key learning points
Action planning
Course evaluation

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