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Learning outcomes
By the end of this course delegates will:
• Know what constitutes good practice in terms of recruitment and
selection procedures
• Be able to write job descriptions and person specifications
• Know how to shortlist for interview
• Be able to interview fairly using appropriate questioning techniques
• Know how to pick the right person for the job
• Have an understanding of the legislation which underpins the recruitment
process
Who should attend
This course is designed for those who are new to recruitment or want to
update their skills.
It is highly interactive and delegates will take part in interview role-plays.
Course contents
The recruitment process
Good practice
The impact of making a wrong decision
Job descriptions and person
specifications
The difference between job descriptions and person specifications
How to write relevant and useful job descriptions
Why person specifications are the most important part of the recruitment
process
How to write effective person specifications
Shortlisting
Shortlisting traps and how to avoid them
Keeping the right kind of records
The interview
How to prepare
Different types of questions and when to use them
How to structure the interview
Working in an interview panel
Listening and taking notes
Body language
The final decision
How to assess candidates
Reaching agreement if working in a panel
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