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Learning outcomes
This course is designed for new users of Outlook 2007. It will give delegates
the confidence, knowledge and practical experience to use Outlook to organise
and share information on the desktop and communicate with others.
Who should attend?
Delegates should have a good working knowledge of the Windows environment.
A half-day overview is available for delegates who have used similar products.
Training style
Informal and participative using a combination of trainer input, discussion
and practical exercises. This approach ensures the training meets the
needs of both the group and individual participants.
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Course contents
Introduction to Outlook
Using the menus & toolbar
Using the Navigation Pane
Getting Help
Mail
Creating & sending messages
Selecting names from the Address List
Choosing an Address List
Adding names and groups to your Contacts
Changing message options
Changing delivery options
Tracking messages
Using quick flags & coloured flags for follow up
Inserting attachments
Creating Signatures
Opening messages from the Inbox
Desktop Alerts
Using the Reading Pane & AutoPreview
Viewing, opening & saving attachments
Using Print Preview & printing
Replying to messages
Forwarding messages
Changing current view
Deleting messages
Recalling & resending messages
Using Out of Office Assistant
Calendar
Navigating the calendar
Inserting new & recurring appointments
Inserting events & meetings
Viewing by day/week/month
Changing current view
Colour coding appointments
Changing Print Style
Using Print Preview & printing
Changing & deleting appointments
Creating and Viewing Group Schedules
Using Meeting Planner
Sending invitations to a meeting
Showing attendee status & availability
Responding to a meeting request
NetMeeting
Contacts
Adding new contacts
Editing & deleting contacts
Creating a distribution list
Changing current view
Changing Print Style
Using Print Preview & printing
Sorting & filtering contacts
E-mailing a contact
Inviting a contact to a meeting
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Tasks
Inserting tasks & recurring tasks
Changing task status
Creating status reports
Assigning a task
Monitoring an assigned task
Using Print Preview & printing
Using the TaskPad
Journal
Automatically record activities
Track activities over time
Track activities manually
Finding files
Changing current view
Filtering & grouping journal entries
Expanding & collapsing groups
Notes
Inserting notes
Changing current view
Changing note colour
E-mailing a note
Extras
Public folders
Sharing your calendar or mail
Archiving
The To Do bar
Organising Outlook
The Organize pane
Creating, renaming, deleting subfolders
Moving messages between folders
Sorting, filtering, & arranging messages
Using Search Folders and Favourite Folders
Colour coding messages
Using Rules & Alerts
Categorizing mail
Mailbox Cleanup
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