Bromley Primary Care Trust - Appraisal Skills Training
 

Having provided IT training for Bromley PCT for over 10 years, Alpha was delighted to design and deliver training for the Trust's new appraisal system.

Kathryn Cornish, one of our Business Skills trainers, worked closely with Joy Halligan, Training and Development Manager at Bromley to create a range of appraisal training events. The Trust employs approximately 1200 staff and it was essential that the right training opportunities were available to everyone

Three different types of event took place over a 3 month period, resulting in a total of over 30 training sessions. Short briefing sessions for appraisees took place throughout the Trust. These aimed to highlight the key features of the system and help staff to get the most from the process. Similar sessions took place for existing appraisers to help them carry out fair and motivating appraisals with their staff. The briefings were informal and participative ensuring people could ask questions and share information about best practice.


For those new to appraising others, Kathryn ran some one day workshops focussing on essential skills. "We were keen to make the workshops practical and lively" says Kathryn Cornish from Alpha, "Participants had the opportunity to practice questioning and listening skills, as well as writing developmental objectives". All sessions focussed on the benefits of appraisal, how to write objectives, handling the appraisal meeting and the importance of preparation.
Feedback from participants was very positive, with some saying: "I now feel much more confident and better equipped to carry out appraisals" and "I will be able to make the appraisal process a positive experience for my appraisees".

Alpha are looking forward to a continued partnership with Bromley PCT and as well as appraisal training, will be working on Time Management and Personal Assistant Development programmes this year.

To find out more about Appraisal Skills training or any of the other areas we provide training in please do not hesitate to contact us. A sample Appraisal Skills course outline can be found here.

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