Alpha Training has extensive experience of working with NHS Trusts. We have provided training for Bromley Primary Care Trust, Bexley Care Trust, Kent and Medway NHS and Social Care Partnership Trust, and Sutton and Merton Primary Care Trust.

We work with Trusts to provide training in the areas of Leadership & Management, Personal Effectiveness, Health and Safety, and Information Technology. This includes a number of courses specially designed for the NHS such as:

Appraisal Skills for Appraisees in the NHS
Appraisal Skills for Appraisers in the NHS
Conflict Resolution for NHS Staff
Conflict Resolution for NHS Staff (half day)
Conflict Resolution for NHS Staff (Refresher)
Customer Service for GP Surgery Staff
Developing People for NHS Managers
Equality and Diversity - KSF Levels 1-2
Equality and Diversity - KSF Levels 3-4
Introduction to Management for NHS Staff
Managing Relationships for NHS Staff
Moving and Handling Clients for NHS Staff
Moving and Handling Loads for NHS Staff
NHS Statutory and Mandatory Refresher
Preparing for Redundancy
Stress Management for NHS Staff
Telephone Skills for GP Surgery Staff

All training can be tailored to specific target groups. For example training techniques, course content and materials can be adapted for Head Office/Trust staff vs. GP surgery staff. And course length and delivery times can fit in with heavy work schedules and protected learning times.

Our trainers have an excellent understanding of the needs of staff working in the NHS and GP surgeries, and the issues they face. They understand the Knowledge and Skills Framework and reinforce the competencies required by NHS staff during individual training courses.

Call us now on 020 8658 6994 for more information.

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